Shipping & Policies
Digital downloads
File delivery
Your files will be available to download once payment is confirmed.
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Privacy policy
PLEASE NOTE: If you are purchasing a crochet pattern/digital file, please follow the Etsy guidelines on how to download your digital files. In accordance with Etsy policies, I WILL NOT send a copy to your personal email from my personal email. I have attached a great tutorial on how to access your files from the Etsy platform. Also, in each of the individual listing in my shop, I have added step by step instructions in the photos for easy access on how to access your purchased files. If you continue to have issues, you will need to contact Etsy support to resolve the problem.
Thanks so much for your understanding.
https://youtu.be/_AZSVBvhMD4?si=PFoL6JY47HlvU5Fh